Last Updated: March 11, 2025
Ukreine.com is an online matchmaking website providing services to individuals seeking relationships. We value our users’ privacy and are committed to maintaining your personal information’s security.
This Privacy Policy establishes our principles and practices for processing personal information in line with GDPR (General Data Protection Regulation) and applicable privacy laws. It explains how we gather, utilize, store, and protect your information when you access our website https://ukreine.com/ or utilize our services.
By visiting our website, you agree to the terms of this Privacy Policy. If you don’t, then please don’t use our services.
1. Information We Collect
We collect personal and non-personal information when you visit our website or use our services.
Personal Information
We may collect the following personal details:
- Name and surname
- Email address
- Phone number
- Payment details (for premium services)
- Identification document (passport, driver’s license, or other official ID, if required for verification)
- IP address and geolocation (if booking or accessing services from outside your country of residence)
- Photographs
- Non-Personal Information
We may also collect:
- Browser type and device details
- Website usage data (pages visited, time spent, interactions)
- Cookies and tracking data
2. How We Collect Information
We collect information through the following means:
- When you sign up, contact us, or use our matchmaking services
- When you subscribe to our newsletter
- When you browse our website (via cookies and analytics tools)
- When you make a payment using third-party payment services
3. How We Use Your Information
We use the information collected to:
- Facilitate matchmaking and communication between users
- Process service requests and payments
- Contact you regarding your inquiries or service updates
- Improve website functionality and user experience
- Send marketing emails (with your consent, and you can opt out anytime)
- Enhance security and prevent fraudulent activities
- Comply with GDPR and other applicable privacy regulations
We do not sell your personal data to third parties.
4. Sharing Your Information
We may share your personal information in the following cases:
- Payment providers (e.g., Stripe, PayPal) to process transactions securely
- Law enforcement agencies, if required by law
- IT and website service providers for security and maintenance
- Marketing partners, but only with your consent
Your data may be stored on secure servers outside your country of residence. If stored outside the EU, we ensure compliance with GDPR data protection regulations.
5. Data Storage & Retention
We store personal information securely and apply encryption measures where necessary.
Retention Periods:
- Matchmaking and service records: 7 years (for legal and tax compliance)
- Marketing subscriptions: until you unsubscribe
- User inquiries: 12 months
- Identification documents: until verification is completed
If you wish to delete your personal data, please contact us.
6. Automated Decision-Making
We may use automated systems to:
- Verify your identity
- Assess user profiles and matching preferences
- Detect fraudulent activities
You have the right to challenge any automated decisions and request a human review.
7. Data Breach Notification
In case of a data breach that poses a significant risk, we will:
- Notify affected users
- Report the incident to relevant authorities
- Implement corrective measures to prevent future breaches
8. Cookies & Tracking
We use cookies to improve your website experience. Cookies help us:
- Remember your preferences
- Enhance website performance
- Show personalized content
You can disable cookies in your browser settings, but this may affect certain website functionalities.
9. Your Rights Under GDPR & International Laws
As a user, you have the right to:
- Access your personal data
- Request corrections to incorrect information
- Delete your data (unless required for legal purposes)
- Withdraw consent for marketing communications
- Request details about international data transfers
- Challenge automated decision-making processes
To exercise these rights, email us at info@ukreine.com.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage users to review their privacy policies before sharing any personal data.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with a new “Effective Date.”
12. Contact Us
If you have any questions about this Privacy Policy, contact us at:
- Email: info@ukreine.com
- Addresses and Phone Numbers:
- Canada: 211 boul Marguerite Bourgeoys, Montreal; Tel: +1 514 7033725
- Ukraine: 13 Chernyshevska St., Office 800, Kharkiv; Tel: +380 50 226 40 37